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ai-ticket-platform/README.md
2026-06-30 15:41:10 +08:00

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# AI Ticket Platform
AI-native technical support ticket system for single-enterprise private deployment.
The product centers on support tickets and business knowledge, with configurable Agents, Skills, MCP tools, model gateway, vector retrieval, and enterprise audit controls.
## Current Status
Design phase. See:
- [Product design spec](docs/superpowers/specs/2026-06-30-ai-ticket-platform-design.md)
- [Design discussion log](docs/communication/2026-06-30-ai-ticket-platform-discussion-log.md)
- [Implementation roadmap](docs/superpowers/plans/2026-06-30-ai-ticket-platform-implementation-roadmap.md)
- [Stage 0 implementation plan](docs/superpowers/plans/2026-06-30-stage-0-foundation-design-system.md)
## Target Stack
- Backend: Django, Django Ninja, PostgreSQL, pgvector, Redis, Celery, MinIO
- Frontend: React, Vite, Tailwind CSS, shadcn/ui, Radix UI, TanStack Table
- AI: OpenAI Python SDK-compatible provider adapter, model gateway, vector retrieval, MCP client
- Deployment: Docker Compose first