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feat: add enterprise identity and channel integrations

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This commit is contained in:
hailin
2026-07-27 19:03:42 +08:00
parent d93cb75c10
commit e69368a2f3
44 changed files with 5045 additions and 69 deletions
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67
backend/config/settings/base.py
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@@ -1,7 +1,10 @@
import os
from pathlib import Path
from dotenv import load_dotenv
BASE_DIR = Path(__file__).resolve().parents[3]
load_dotenv(BASE_DIR / ".env", override=False)
SECRET_KEY = os.getenv("DJANGO_SECRET_KEY", "dev-only-change-me")
DEBUG = os.getenv("DJANGO_DEBUG", "false").lower() == "true"
@@ -13,17 +16,21 @@ INSTALLED_APPS = [
"django.contrib.contenttypes",
"django.contrib.sessions",
"django.contrib.messages",
"django.contrib.postgres",
"django.contrib.staticfiles",
"corsheaders",
"apps.accounts",
"apps.audit",
"apps.system",
"apps.tickets",
"apps.workitems",
"apps.solutions",
"apps.knowledge",
"apps.modelhub",
"apps.skills",
"apps.agents",
"apps.tools",
"apps.channels",
]
MIDDLEWARE = [
@@ -102,6 +109,8 @@ CSRF_TRUSTED_ORIGINS = os.getenv(
"CSRF_TRUSTED_ORIGINS",
"http://localhost:5173,http://127.0.0.1:5173",
).split(",")
FRONTEND_APP_URL = os.getenv("FRONTEND_APP_URL", "http://localhost:5173").rstrip("/")
OIDC_CALLBACK_BASE_URL = os.getenv("OIDC_CALLBACK_BASE_URL", "").rstrip("/")
DJANGO_SUPERUSER_USERNAME = os.getenv("DJANGO_SUPERUSER_USERNAME", "admin")
DJANGO_SUPERUSER_PASSWORD = os.getenv("DJANGO_SUPERUSER_PASSWORD", "admin12345")
@@ -111,8 +120,66 @@ CELERY_BROKER_URL = os.getenv("CELERY_BROKER_URL", "redis://localhost:6379/0")
CELERY_RESULT_BACKEND = os.getenv("CELERY_RESULT_BACKEND", "redis://localhost:6379/1")
AI_CREDENTIAL_ENCRYPTION_KEY = os.getenv("AI_CREDENTIAL_ENCRYPTION_KEY", "")
INTERNAL_MCP_TOKEN = os.getenv("INTERNAL_MCP_TOKEN", "")
METRICS_TOKEN = os.getenv("METRICS_TOKEN", "")
AI_RUN_RETENTION_DAYS = int(os.getenv("AI_RUN_RETENTION_DAYS", "90"))
AI_SLOW_RUN_THRESHOLD_SECONDS = int(os.getenv("AI_SLOW_RUN_THRESHOLD_SECONDS", "20"))
AI_AGENT_MODEL_TIMEOUT_SECONDS = int(os.getenv("AI_AGENT_MODEL_TIMEOUT_SECONDS", "20"))
KNOWLEDGE_EMBEDDING_DEPLOYMENT_ID = int(
os.getenv("KNOWLEDGE_EMBEDDING_DEPLOYMENT_ID", "0")
)
KNOWLEDGE_EMBEDDING_DIMENSIONS = int(os.getenv("KNOWLEDGE_EMBEDDING_DIMENSIONS", "1536"))
KNOWLEDGE_EMBEDDING_ALLOW_HASH_FALLBACK = (
os.getenv("KNOWLEDGE_EMBEDDING_ALLOW_HASH_FALLBACK", "false").lower() == "true"
)
KNOWLEDGE_RETRIEVAL_TEXT_WEIGHT = float(
os.getenv("KNOWLEDGE_RETRIEVAL_TEXT_WEIGHT", "0.45")
)
KNOWLEDGE_RETRIEVAL_VECTOR_WEIGHT = float(
os.getenv("KNOWLEDGE_RETRIEVAL_VECTOR_WEIGHT", "0.35")
)
KNOWLEDGE_RETRIEVAL_SCOPE_WEIGHT = float(
os.getenv("KNOWLEDGE_RETRIEVAL_SCOPE_WEIGHT", "0.20")
)
KNOWLEDGE_RERANK_DEPLOYMENT_ID = int(os.getenv("KNOWLEDGE_RERANK_DEPLOYMENT_ID", "0"))
KNOWLEDGE_RERANK_CANDIDATE_LIMIT = int(
os.getenv("KNOWLEDGE_RERANK_CANDIDATE_LIMIT", "30")
)
KNOWLEDGE_RERANK_MODEL_WEIGHT = float(os.getenv("KNOWLEDGE_RERANK_MODEL_WEIGHT", "0.60"))
TICKET_AUTO_RESOLVE_ENABLED = (
os.getenv("TICKET_AUTO_RESOLVE_ENABLED", "false").lower() == "true"
)
TICKET_AUTO_RESOLVE_MIN_SCORE = float(
os.getenv("TICKET_AUTO_RESOLVE_MIN_SCORE", "0.85")
)
WORK_ITEM_DEFAULT_SLA_HOURS = int(os.getenv("WORK_ITEM_DEFAULT_SLA_HOURS", "24"))
WORK_ITEM_INTAKE_FAILURE_SLA_HOURS = int(
os.getenv("WORK_ITEM_INTAKE_FAILURE_SLA_HOURS", "4")
)
WORK_ITEM_SUPPORT_FAILURE_SLA_HOURS = int(
os.getenv("WORK_ITEM_SUPPORT_FAILURE_SLA_HOURS", "4")
)
WORK_ITEM_CUSTOMER_REPLY_SLA_HOURS = int(
os.getenv("WORK_ITEM_CUSTOMER_REPLY_SLA_HOURS", "8")
)
WORK_ITEM_TICKET_CLOSE_SLA_HOURS = int(
os.getenv("WORK_ITEM_TICKET_CLOSE_SLA_HOURS", "24")
)
TICKET_DRAFT_RETENTION_HOURS = int(os.getenv("TICKET_DRAFT_RETENTION_HOURS", "24"))
TICKET_MATERIAL_MAX_FILE_BYTES = int(
os.getenv("TICKET_MATERIAL_MAX_FILE_BYTES", str(20 * 1024 * 1024))
)
TICKET_MATERIAL_MAX_FILES = int(os.getenv("TICKET_MATERIAL_MAX_FILES", "10"))
TICKET_MATERIAL_MAX_TOTAL_BYTES = int(
os.getenv("TICKET_MATERIAL_MAX_TOTAL_BYTES", str(100 * 1024 * 1024))
)
TICKET_MATERIAL_MAX_PARSED_CHARS = int(
os.getenv("TICKET_MATERIAL_MAX_PARSED_CHARS", "200000")
)
TICKET_MATERIAL_SCANNER_BACKEND = os.getenv("TICKET_MATERIAL_SCANNER_BACKEND", "clamav")
CLAMAV_HOST = os.getenv("CLAMAV_HOST", "localhost")
CLAMAV_PORT = int(os.getenv("CLAMAV_PORT", "3310"))
CLAMAV_TIMEOUT_SECONDS = int(os.getenv("CLAMAV_TIMEOUT_SECONDS", "30"))
MINIO_ENDPOINT = os.getenv("MINIO_ENDPOINT", "localhost:9000")
MINIO_ACCESS_KEY = os.getenv("MINIO_ACCESS_KEY", os.getenv("MINIO_ROOT_USER", "minio"))