feat: add ticket status filters

This commit is contained in:
hailin
2026-07-16 17:15:46 +08:00
parent b26341d9a7
commit cc0572111d
2 changed files with 55 additions and 0 deletions

View File

@@ -1,4 +1,5 @@
import csv
from datetime import timedelta
from math import ceil
from django.contrib.auth import get_user_model
@@ -146,6 +147,8 @@ def list_tickets(
related_system: str | None = None,
assignee_id: int | None = None,
view: str = "all",
status_group: str | None = None,
resolved_within_days: int | None = None,
):
require_permission(request, "ticket.view")
queryset = Ticket.objects.select_related("requester", "assignee", "category").all()
@@ -175,6 +178,18 @@ def list_tickets(
queryset = queryset.filter(created_by=request.user)
if view == "high_priority":
queryset = queryset.filter(priority__in=["high", "urgent"])
if status_group == "active":
queryset = queryset.exclude(status__in=["resolved", "closed"])
elif status_group == "completed":
queryset = queryset.filter(status__in=["resolved", "closed"])
elif status_group:
raise HttpError(400, "Unknown status group")
if resolved_within_days is not None:
days = min(max(resolved_within_days, 1), 365)
cutoff = timezone.now() - timedelta(days=days)
queryset = queryset.filter(
Q(resolved_at__gte=cutoff) | Q(closed_at__gte=cutoff)
)
page = max(page, 1)
page_size = min(max(page_size, 1), 100)