feat: add ticket status filters

This commit is contained in:
hailin
2026-07-16 17:15:46 +08:00
parent b26341d9a7
commit cc0572111d
2 changed files with 55 additions and 0 deletions

View File

@@ -1,4 +1,5 @@
import csv
from datetime import timedelta
from math import ceil
from django.contrib.auth import get_user_model
@@ -146,6 +147,8 @@ def list_tickets(
related_system: str | None = None,
assignee_id: int | None = None,
view: str = "all",
status_group: str | None = None,
resolved_within_days: int | None = None,
):
require_permission(request, "ticket.view")
queryset = Ticket.objects.select_related("requester", "assignee", "category").all()
@@ -175,6 +178,18 @@ def list_tickets(
queryset = queryset.filter(created_by=request.user)
if view == "high_priority":
queryset = queryset.filter(priority__in=["high", "urgent"])
if status_group == "active":
queryset = queryset.exclude(status__in=["resolved", "closed"])
elif status_group == "completed":
queryset = queryset.filter(status__in=["resolved", "closed"])
elif status_group:
raise HttpError(400, "Unknown status group")
if resolved_within_days is not None:
days = min(max(resolved_within_days, 1), 365)
cutoff = timezone.now() - timedelta(days=days)
queryset = queryset.filter(
Q(resolved_at__gte=cutoff) | Q(closed_at__gte=cutoff)
)
page = max(page, 1)
page_size = min(max(page_size, 1), 100)

View File

@@ -1,4 +1,7 @@
from datetime import timedelta
from django.contrib.auth import get_user_model
from django.utils import timezone
from apps.tickets.models import Ticket, TicketCategory, TicketEvent
@@ -102,6 +105,43 @@ def test_list_tickets_filters_by_priority_related_system_and_view(admin_client,
assert payload["items"][0]["ticket_no"] == "TK202607010101"
def test_list_tickets_filters_profile_status_group_and_completion_window(admin_client, db):
current_user = get_user_model().objects.get(username="admin")
Ticket.objects.create(
ticket_no="TK202607010201",
title="Active assigned",
description="A",
status="in_progress",
assignee=current_user,
)
Ticket.objects.create(
ticket_no="TK202607010202",
title="Recently completed",
description="B",
status="resolved",
assignee=current_user,
resolved_at=timezone.now() - timedelta(days=2),
)
Ticket.objects.create(
ticket_no="TK202607010203",
title="Old completed",
description="C",
status="closed",
assignee=current_user,
closed_at=timezone.now() - timedelta(days=60),
)
active = admin_client.get(
"/api/tickets?view=assigned_to_me&status_group=active"
).json()
recent = admin_client.get(
"/api/tickets?view=assigned_to_me&status_group=completed&resolved_within_days=30"
).json()
assert [item["ticket_no"] for item in active["items"]] == ["TK202607010201"]
assert [item["ticket_no"] for item in recent["items"]] == ["TK202607010202"]
def test_transition_ticket_status_creates_event(admin_client, db):
ticket = Ticket.objects.create(
ticket_no="TK202606300003",