Files
ai-ticket-platform/backend/apps/tickets/support_contract.py
2026-09-18 15:26:19 +08:00

47 lines
1.5 KiB
Python

SUPPORT_OUTPUT_SCHEMA = {
"type": "object",
"properties": {
"analysis_summary": {"type": "string"},
"troubleshooting_steps": {
"type": "array",
"items": {"type": "string"},
"maxItems": 12,
},
"candidate_solution_ids": {
"type": "array",
"items": {"type": "integer"},
},
"customer_reply_draft": {"type": "string"},
"citations": {
"type": "array",
"items": {"type": "integer", "minimum": 1},
},
"auto_resolve_recommended": {"type": "boolean"},
},
"required": [
"analysis_summary",
"troubleshooting_steps",
"candidate_solution_ids",
"customer_reply_draft",
"citations",
"auto_resolve_recommended",
],
"additionalProperties": False,
}
SUPPORT_OUTPUT_FIELDS = frozenset(SUPPORT_OUTPUT_SCHEMA["required"])
def missing_support_output_fields(output_schema) -> list[str]:
if not isinstance(output_schema, dict) or output_schema.get("type") != "object":
return sorted(SUPPORT_OUTPUT_FIELDS)
required = output_schema.get("required")
properties = output_schema.get("properties")
required_fields = set(required) if isinstance(required, list) else set()
property_fields = set(properties) if isinstance(properties, dict) else set()
return sorted(
(SUPPORT_OUTPUT_FIELDS - required_fields)
| (SUPPORT_OUTPUT_FIELDS - property_fields)
)