from apps.solutions.models import Solution, TicketResolution, TicketSolutionLink from apps.tickets.models import Ticket, TicketCategory def test_create_and_list_solution(admin_client, db): response = admin_client.post( "/api/solutions", data={ "title": "Restart callback worker", "problem_signature": "HTTP 500 from callback", "root_cause": "Worker connection pool stale", "solution": "Restart callback worker and verify queue depth.", "status": "published", }, content_type="application/json", ) assert response.status_code == 200 solution_id = response.json()["id"] response = admin_client.get("/api/solutions") assert response.status_code == 200 assert response.json()[0]["id"] == solution_id def test_link_solution_to_ticket_rejects_adopted_link_type(admin_client, db): ticket = Ticket.objects.create(ticket_no="TK202606300020", title="A", description="A") solution = admin_client.post( "/api/solutions", data={"title": "S", "problem_signature": "P", "root_cause": "R", "solution": "Do S"}, content_type="application/json", ).json() response = admin_client.post( f"/api/solutions/{solution['id']}/link-ticket", data={"ticket_id": ticket.id, "link_type": "adopted"}, content_type="application/json", ) assert response.status_code == 400 assert not TicketSolutionLink.objects.filter(ticket=ticket, link_type="adopted").exists() def test_list_ticket_solutions_returns_linked_solution_details(admin_client, db): ticket = Ticket.objects.create(ticket_no="TK202607020001", title="A", description="A") solution = admin_client.post( "/api/solutions", data={ "title": "Restart callback worker", "problem_signature": "Callback timeout", "root_cause": "Worker queue blocked", "solution": "Restart worker and verify queue depth.", "status": "published", }, content_type="application/json", ).json() admin_client.post( f"/api/solutions/{solution['id']}/link-ticket", data={"ticket_id": ticket.id, "link_type": "referenced"}, content_type="application/json", ) response = admin_client.get(f"/api/solutions/tickets/{ticket.id}") assert response.status_code == 200 payload = response.json() assert payload[0]["link_type"] == "referenced" assert payload[0]["solution"]["title"] == "Restart callback worker" def test_adopt_solution_resolves_ticket_and_records_authoritative_resolution(admin_client, db): category, _ = TicketCategory.objects.get_or_create( code="business_issue", defaults={"name": "业务问题"}, ) ticket = Ticket.objects.create( ticket_no="TK202607030300", title="查询采集进度", description="客户需要确认采集进度", status="pending", category=category, ) solution = Solution.objects.create( title="查询采集进度处理方案", problem_signature="采集进度查询", root_cause="税局采集链路不稳定", solution="查询 Python 日志,确认税局不稳定,仍在采集中。", status="published", ) response = admin_client.post( f"/api/solutions/{solution.id}/adopt-ticket", data={ "ticket_id": ticket.id, "replied_to_customer": True, "remark": "采纳方案并回复客户", }, content_type="application/json", ) assert response.status_code == 200 payload = response.json() assert payload["link_type"] == "adopted" assert payload["solution_usage_count"] == 1 ticket.refresh_from_db() assert ticket.status == "resolved" assert ticket.replied_to_customer is True assert ticket.resolved_at is not None assert ticket.closed_at is None resolution = TicketResolution.objects.get(ticket=ticket) assert resolution.solution_text == solution.solution assert resolution.root_cause == solution.root_cause assert resolution.linked_solution == solution assert TicketSolutionLink.objects.filter( ticket=ticket, solution=solution, link_type="adopted", ).exists() assert ticket.events.filter(event_type="solution_adopted").exists()