feat: redesign ticket workbench ui

This commit is contained in:
hailin
2026-07-01 11:44:23 +08:00
parent df8684f37d
commit cba807befb
6 changed files with 262 additions and 110 deletions

View File

@@ -1,6 +1,8 @@
import * as React from 'react'
import { AppDataTable, type AppDataTableColumn } from '@/components/app/AppDataTable'
import { AppEmptyState } from '@/components/app/AppEmptyState'
import { AppFilterBar } from '@/components/app/AppFilterBar'
import { AppPageHeader } from '@/components/app/AppPageHeader'
import { AppPriorityBadge } from '@/components/app/AppPriorityBadge'
import { AppStatusBadge } from '@/components/app/AppStatusBadge'
@@ -13,9 +15,63 @@ import { formatDateTime } from '@/lib/format'
import { listTickets } from './api'
import type { Ticket } from './types'
const columns: AppDataTableColumn<Ticket>[] = [
{
key: 'ticket_no',
header: '编号',
cell: (ticket) => <span className="font-medium text-foreground">{ticket.ticket_no}</span>
},
{
key: 'title',
header: '标题',
cell: (ticket) => <span className="line-clamp-1">{ticket.title}</span>
},
{
key: 'status',
header: '状态',
cell: (ticket) => <AppStatusBadge status={ticket.status} />
},
{
key: 'priority',
header: '优先级',
cell: (ticket) => <AppPriorityBadge priority={ticket.priority} />
},
{
key: 'related_system',
header: '关联系统',
cell: (ticket) => <span className="text-muted-foreground">{ticket.related_system || '-'}</span>
},
{
key: 'impact_scope',
header: '影响范围',
cell: (ticket) => <span className="text-muted-foreground">{ticket.impact_scope || '-'}</span>
},
{
key: 'created_at',
header: '创建时间',
cell: (ticket) => <span className="text-muted-foreground">{formatDateTime(ticket.created_at)}</span>
},
{
key: 'actions',
header: '操作',
cell: (ticket) => (
<Button
variant="ghost"
onClick={(event) => {
event.stopPropagation()
window.location.hash = `/tickets/${ticket.id}`
}}
>
查看详情
</Button>
)
}
]
export function TicketListPage() {
const [tickets, setTickets] = React.useState<Ticket[]>([])
const [status, setStatus] = React.useState('all')
const [priority, setPriority] = React.useState('all')
const [q, setQ] = React.useState('')
const [error, setError] = React.useState('')
@@ -25,48 +81,81 @@ export function TicketListPage() {
.catch((reason: unknown) => setError(reason instanceof Error ? reason.message : '加载失败'))
}, [status, q])
const visibleTickets = priority === 'all' ? tickets : tickets.filter((ticket) => ticket.priority === priority)
const metrics = [
{ label: '待处理', value: tickets.filter((ticket) => ticket.status === 'pending').length },
{ label: '处理中', value: tickets.filter((ticket) => ticket.status === 'in_progress').length },
{ label: '待确认', value: tickets.filter((ticket) => ticket.status === 'pending_confirm').length },
{ label: '已解决', value: tickets.filter((ticket) => ticket.status === 'resolved' || ticket.status === 'closed').length }
]
function resetFilters() {
setStatus('all')
setPriority('all')
setQ('')
}
return (
<main className="min-h-screen bg-background p-6 text-foreground">
<div className="mx-auto flex max-w-6xl flex-col gap-4">
<div className="mx-auto flex max-w-7xl flex-col gap-4">
<AppPageHeader
title="Tickets"
description="Search, filter, and review support tickets."
actions={<Button onClick={() => (window.location.hash = '/tickets/new')}>Create Ticket</Button>}
title="工单中心"
description="统一查看、筛选和处理技术支持工单。"
actions={<Button onClick={() => (window.location.hash = '/tickets/new')}>新建工单</Button>}
/>
<div className="grid gap-2 md:grid-cols-[1fr_180px]">
<Input onChange={(event) => setQ(event.target.value)} placeholder="Search ticket no or title" value={q} />
<div className="grid gap-3 md:grid-cols-4">
{metrics.map((metric) => (
<Card key={metric.label}>
<CardContent>
<p className="text-sm text-muted-foreground">{metric.label}</p>
<p className="mt-2 text-2xl font-semibold text-foreground">{metric.value}</p>
</CardContent>
</Card>
))}
</div>
<AppFilterBar actions={<Button variant="outline" onClick={resetFilters}>重置筛选</Button>}>
<Input onChange={(event) => setQ(event.target.value)} placeholder="搜索工单编号或标题" value={q} />
<Select onValueChange={setStatus} value={status}>
<SelectTrigger className="w-full">
<SelectValue placeholder="All statuses" />
<SelectValue placeholder="全部状态" />
</SelectTrigger>
<SelectContent>
<SelectItem value="all">All statuses</SelectItem>
<SelectItem value="pending">Pending</SelectItem>
<SelectItem value="in_progress">In progress</SelectItem>
<SelectItem value="resolved">Resolved</SelectItem>
<SelectItem value="closed">Closed</SelectItem>
<SelectItem value="all">全部状态</SelectItem>
<SelectItem value="pending">待处理</SelectItem>
<SelectItem value="in_progress">处理中</SelectItem>
<SelectItem value="pending_confirm">待确认</SelectItem>
<SelectItem value="resolved">已解决</SelectItem>
<SelectItem value="closed">已关闭</SelectItem>
</SelectContent>
</Select>
</div>
{error ? <AppEmptyState title="Unable to load tickets" description={error} /> : null}
{!error && tickets.length === 0 ? <AppEmptyState title="No tickets" description="Create the first support ticket." /> : null}
<Card>
<CardContent className="p-0">
{tickets.map((ticket) => (
<a
className="grid gap-3 border-b border-border px-4 py-3 text-sm last:border-b-0 hover:bg-muted md:grid-cols-[150px_1fr_120px_100px_140px]"
href={`#/tickets/${ticket.id}`}
key={ticket.id}
>
<span className="font-medium text-foreground">{ticket.ticket_no}</span>
<span>{ticket.title}</span>
<AppStatusBadge status={ticket.status} />
<AppPriorityBadge priority={ticket.priority} />
<span className="text-muted-foreground">{formatDateTime(ticket.created_at)}</span>
</a>
))}
</CardContent>
</Card>
<Select onValueChange={setPriority} value={priority}>
<SelectTrigger className="w-full">
<SelectValue placeholder="全部优先级" />
</SelectTrigger>
<SelectContent>
<SelectItem value="all">全部优先级</SelectItem>
<SelectItem value="low">低</SelectItem>
<SelectItem value="medium">中</SelectItem>
<SelectItem value="high">高</SelectItem>
<SelectItem value="urgent">紧急</SelectItem>
</SelectContent>
</Select>
</AppFilterBar>
{error ? <AppEmptyState title="无法加载工单" description={error} /> : null}
{!error ? (
<AppDataTable
columns={columns}
rows={visibleTickets}
getRowKey={(ticket) => ticket.id}
emptyTitle="暂无工单"
emptyDescription="创建第一张工单后,列表会显示在这里。"
footer={<p className="text-sm text-muted-foreground">当前显示 {visibleTickets.length} 条工单</p>}
onRowClick={(ticket) => (window.location.hash = `/tickets/${ticket.id}`)}
/>
) : null}
</div>
</main>
)