feat: add ticket solution closure loop

2026-07-02 10:11:30 +08:00
parent 0ea4a3c853
commit a6df96ebb0
18 changed files with 435 additions and 68 deletions
--- a/backend/apps/tickets/services.py
+++ b/backend/apps/tickets/services.py
@@ -11,7 +11,7 @@ class TicketStatusError(ValueError):
 ALLOWED_TRANSITIONS: dict[str, set[str]] = {
    "pending_info": {"pending", "closed"},
    "pending": {"in_progress", "closed"},
-    "in_progress": {"pending_confirm", "resolved", "closed"},
+    "in_progress": {"pending_confirm"},
    "pending_confirm": {"resolved", "in_progress", "closed"},
    "resolved": {"closed"},
    "closed": set(),