feat: init commint

backend/apps/workitems/migrations/0007_alter_workitem_task_type.py

@@ -0,0 +1,28 @@
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+    dependencies = [
+        ("workitems", "0006_alter_workitem_task_type"),
+    ]
+
+    operations = [
+        migrations.AlterField(
+            model_name="workitem",
+            name="task_type",
+            field=models.CharField(
+                choices=[
+                    ("ticket_missing_info", "工单信息待补全"),
+                    ("ticket_intake_failed", "智能受理待人工接管"),
+                    ("ticket_customer_reply", "客户回复待确认"),
+                    ("ticket_close", "工单待人工关闭"),
+                    ("ticket_customer_confirmation", "客户解决反馈待确认"),
+                    ("support_analysis_failed", "支持分析待人工接管"),
+                    ("knowledge_distillation_failed", "知识蒸馏待人工接管"),
+                    ("asset_review", "知识资产待审核"),
+                    ("tool_confirmation", "高风险工具待确认"),
+                ],
+                max_length=64,
+            ),
+        ),
+    ]

backend/apps/workitems/models.py

@@ -16,6 +16,7 @@ class WorkItemType(models.TextChoices):
     TICKET_INTAKE_FAILED = "ticket_intake_failed", "智能受理待人工接管"
     TICKET_CUSTOMER_REPLY = "ticket_customer_reply", "客户回复待确认"
     TICKET_CLOSE = "ticket_close", "工单待人工关闭"
+    TICKET_CUSTOMER_CONFIRMATION = "ticket_customer_confirmation", "客户解决反馈待确认"
     SUPPORT_ANALYSIS_FAILED = "support_analysis_failed", "支持分析待人工接管"
     KNOWLEDGE_DISTILLATION_FAILED = (
         "knowledge_distillation_failed",