feat: consolidate ticket domain baseline

This commit is contained in:
hailin
2026-07-27 18:57:51 +08:00
parent 5015e4407d
commit 96452934a3
25 changed files with 4236 additions and 218 deletions

View File

@@ -1,5 +1,5 @@
from apps.solutions.models import Solution, TicketSolutionLink
from apps.tickets.models import Ticket
from apps.solutions.models import Solution, TicketResolution, TicketSolutionLink
from apps.tickets.models import Ticket, TicketCategory
def test_create_and_list_solution(admin_client, db):
@@ -23,7 +23,7 @@ def test_create_and_list_solution(admin_client, db):
assert response.json()[0]["id"] == solution_id
def test_link_solution_to_ticket_increments_usage(admin_client, db):
def test_link_solution_to_ticket_rejects_adopted_link_type(admin_client, db):
ticket = Ticket.objects.create(ticket_no="TK202606300020", title="A", description="A")
solution = admin_client.post(
"/api/solutions",
@@ -37,9 +37,8 @@ def test_link_solution_to_ticket_increments_usage(admin_client, db):
content_type="application/json",
)
assert response.status_code == 200
assert response.json()["link_type"] == "adopted"
assert response.json()["solution_usage_count"] == 1
assert response.status_code == 400
assert not TicketSolutionLink.objects.filter(ticket=ticket, link_type="adopted").exists()
def test_list_ticket_solutions_returns_linked_solution_details(admin_client, db):
@@ -57,7 +56,7 @@ def test_list_ticket_solutions_returns_linked_solution_details(admin_client, db)
).json()
admin_client.post(
f"/api/solutions/{solution['id']}/link-ticket",
data={"ticket_id": ticket.id, "link_type": "adopted"},
data={"ticket_id": ticket.id, "link_type": "referenced"},
content_type="application/json",
)
@@ -65,16 +64,21 @@ def test_list_ticket_solutions_returns_linked_solution_details(admin_client, db)
assert response.status_code == 200
payload = response.json()
assert payload[0]["link_type"] == "adopted"
assert payload[0]["link_type"] == "referenced"
assert payload[0]["solution"]["title"] == "Restart callback worker"
def test_adopt_solution_closes_ticket_and_records_resolution(admin_client, db):
def test_adopt_solution_resolves_ticket_and_records_authoritative_resolution(admin_client, db):
category, _ = TicketCategory.objects.get_or_create(
code="business_issue",
defaults={"name": "业务问题"},
)
ticket = Ticket.objects.create(
ticket_no="TK202607030300",
title="查询采集进度",
description="客户需要确认采集进度",
status="pending",
category=category,
)
solution = Solution.objects.create(
title="查询采集进度处理方案",
@@ -100,12 +104,14 @@ def test_adopt_solution_closes_ticket_and_records_resolution(admin_client, db):
assert payload["solution_usage_count"] == 1
ticket.refresh_from_db()
assert ticket.status == "closed"
assert ticket.resolution_summary == solution.solution
assert ticket.is_resolved is True
assert ticket.status == "resolved"
assert ticket.replied_to_customer is True
assert ticket.resolved_at is not None
assert ticket.closed_at is not None
assert ticket.closed_at is None
resolution = TicketResolution.objects.get(ticket=ticket)
assert resolution.solution_text == solution.solution
assert resolution.root_cause == solution.root_cause
assert resolution.linked_solution == solution
assert TicketSolutionLink.objects.filter(
ticket=ticket,
solution=solution,