feat: complete multimodal ticket intake

backend/apps/tickets/draft_schemas.py

@@ -22,12 +22,24 @@ class TicketDraftAnswerIn(Schema):
     question: str = ""
 
 
-class TicketDraftImageOut(Schema):
+class TicketDraftMaterialOut(Schema):
     id: str
     file_name: str
+    material_type: str
+    extension: str
+    claimed_mime_type: str
     mime_type: str
     file_size: int
     status: str
+    scan_status: str
+    scan_result: dict
+    parse_status: str
+    parse_error: str
+    parsed_text_length: int
+
+
+# Compatibility schema name retained for the legacy images field.
+TicketDraftImageOut = TicketDraftMaterialOut
 
 
 class TicketDraftMessageOut(Schema):
@@ -37,22 +49,39 @@ class TicketDraftMessageOut(Schema):
     created_at: datetime
 
 
+class TicketDraftAgentProgressOut(Schema):
+    stage: str
+    message: str
+    current_step: str
+    total_steps: int
+    retry_count: int
+    elapsed_ms: int
+    slow: bool
+
+
 class TicketDraftOut(Schema):
     public_id: str
     status: str
     revision: int
     source_text: str
+    problem_valid: bool | None = None
+    invalid_reason: str
     fields: dict
     last_ai_fields: dict
+    field_evidence: dict
+    message_timeline: list[dict]
     missing_fields: list[str]
     questions: list[str]
     guided_rounds: int
     agent_run_public_id: str | None = None
-    images: list[TicketDraftImageOut]
+    agent_progress: TicketDraftAgentProgressOut
+    materials: list[TicketDraftMaterialOut]
+    images: list[TicketDraftMaterialOut]
     messages: list[TicketDraftMessageOut]
     decision: str
     error_code: str
     error_message: str
+    created_ticket: dict | None = None
     confirmed_ticket: dict | None = None
     created_at: datetime
     updated_at: datetime
@@ -64,3 +93,7 @@ class TicketDraftAvailabilityOut(Schema):
     reason: str
     vision_available: bool
     vision_reason: str
+    max_file_size: int
+    max_files: int
+    max_total_size: int
+    supported_extensions: list[str]