feat: complete multimodal ticket intake

backend/apps/agents/models.py

@@ -49,6 +49,7 @@ class AgentVersion(models.Model):
     system_prompt = models.TextField(blank=True)
     input_schema = models.JSONField(default=dict)
     example_input = models.JSONField(default=dict, blank=True)
+    allowed_actions = models.JSONField(default=list, blank=True)
     temperature_override = models.FloatField(null=True, blank=True)
     max_output_tokens_override = models.PositiveIntegerField(null=True, blank=True)
     created_by = models.ForeignKey(
@@ -97,6 +98,13 @@ class AgentStepBinding(models.Model):
         on_delete=models.PROTECT,
         related_name="agent_bindings",
     )
+    model_deployment = models.ForeignKey(
+        ModelDeployment,
+        null=True,
+        blank=True,
+        on_delete=models.PROTECT,
+        related_name="agent_step_bindings",
+    )
     input_mapping = models.JSONField(default=dict)
 
     class Meta:
@@ -131,6 +139,9 @@ class AgentRun(models.Model):
     final_output = models.JSONField(null=True, blank=True)
     config_snapshot = models.JSONField(default=dict)
     current_step = models.CharField(max_length=80, blank=True)
+    progress_stage = models.CharField(max_length=40, default="queued")
+    progress_message = models.CharField(max_length=160, blank=True)
+    retry_count = models.PositiveSmallIntegerField(default=0)
     total_steps = models.PositiveIntegerField(default=0)
     input_tokens = models.PositiveIntegerField(default=0)
     output_tokens = models.PositiveIntegerField(default=0)
@@ -158,6 +169,24 @@ class AgentRun(models.Model):
         ]
 
 
+class AgentRunEvent(models.Model):
+    run = models.ForeignKey(AgentRun, on_delete=models.CASCADE, related_name="events")
+    sequence = models.PositiveBigIntegerField()
+    event_type = models.CharField(max_length=48)
+    payload = models.JSONField(default=dict, blank=True)
+    created_at = models.DateTimeField(auto_now_add=True)
+
+    class Meta:
+        ordering = ["sequence"]
+        constraints = [
+            models.UniqueConstraint(
+                fields=["run", "sequence"],
+                name="unique_agent_run_event_sequence",
+            )
+        ]
+        indexes = [models.Index(fields=["run", "sequence"])]
+
+
 class AgentArtifact(models.Model):
     public_id = models.UUIDField(default=uuid.uuid4, unique=True, editable=False)
     run = models.ForeignKey(
@@ -194,6 +223,13 @@ class AgentRunStep(models.Model):
         on_delete=models.PROTECT,
         related_name="run_steps",
     )
+    model_deployment = models.ForeignKey(
+        ModelDeployment,
+        null=True,
+        blank=True,
+        on_delete=models.PROTECT,
+        related_name="agent_run_steps",
+    )
     status = models.CharField(max_length=24, default="queued")
     input_payload = models.JSONField(default=dict)
     output_payload = models.JSONField(null=True, blank=True)