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feat: add category-driven ticket workflows

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hailin
2026-07-03 16:17:32 +08:00
parent 6586889733
commit 7692374067
16 changed files with 777 additions and 87 deletions
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13
backend/apps/tickets/tests/test_ticket_status.py
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@@ -20,3 +20,16 @@ def test_in_progress_ticket_must_not_resolve_directly():
def test_resolved_ticket_cannot_move_back_to_in_progress():
with pytest.raises(TicketStatusError, match="resolved -> in_progress"):
validate_status_transition("resolved", "in_progress")
def test_business_ticket_can_resolve_directly_from_pending():
validate_status_transition("pending", "resolved", "business_issue")
def test_technical_ticket_cannot_resolve_directly_from_pending():
with pytest.raises(TicketStatusError, match="pending -> resolved"):
validate_status_transition("pending", "resolved", "technical_issue")
def test_data_ticket_can_resolve_from_in_progress():
validate_status_transition("in_progress", "resolved", "data_issue")