docs: sync stage 2 knowledge progress
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@@ -71,6 +71,8 @@ Business pages should use:
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- Ticket status transitions use `TicketTransitionDialog`. Resolution and closure actions can carry a solution summary; non-resolution workflow actions still require a handling note.
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- Ticket workflows are category-driven: business and operation issues support short closure paths, data issues use a medium path, and technical issues keep the standard support workflow.
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- Linked solutions support search, recommendation-only linking, adoption with automatic ticket closure, and prefilled resolution text during later resolve/close actions.
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- Knowledge pages use the same `AppPage`, `AppSection`, `AppDataTable`, `AppField`, and shadcn form primitives as ticket and system pages.
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- Knowledge search results must show source type, title, score, and citable content snippets.
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- System governance quick-create forms use `AppSection`, `FieldGroup`, and `AppField`.
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Preview page:
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